Order Policy

Please note, if an order is not collected or accepted within 2 weeks of the shipping date, we reserve the right to consider the order abandoned, and any payment will not be refundable.

Importance of Accurate Shipping Information within Qatar

To ensure timely and successful delivery, kindly insert accurate shipping addresses and select accurate shipping method charges. If the shipping address provided does not match the intended delivery location/delivery charges selected, please be advised that the shipping prices will be adjusted. Providing accurate delivery information and shipping selections helps us provide fair delivery charges and avoid unnecessary complications or delays in the delivery process. For assistance please contact us via WhatsApp: +974 6630 2291.

Express GCC & Global Shipping

We are pleased to offer express door-to-door shipping services across the GCC region, starting at just 80 QAR. All orders can be tracked and are expected to arrive within 4 to 7 working days.

In addition to our GCC shipping services, we also offer trackable worldwide delivery. Shipping rates and estimated delivery timeframes are available at checkout.

Please note that any additional customs clearance fees, duties, import charges, or taxes imposed by the destination country are the responsibility of the customer. We are not responsible for shipping delays caused by third-party carriers, customs clearance procedures, or incorrect shipping information provided by the customer. The risk of loss, theft, or damage passes to the customer once the order has been handed over to the shipping carrier.

We also offer shipping to destinations that may not be currently listed on our website. For all inquiries regarding our shipping services, including shipping rates, delivery times, and options, please contact us via WhatsApp: +974 6630 2291.